Part 3: Preparing for Healthcare’s Digital Future – How Healthcare Organizations Can Prepare Before the Fax Machine Disappears
Introduction Knowing change is coming and preparing for it are two very different things. Anyone who has lived through an EHR implementation knows that technology projects rarely succeed because of software alone. Success comes from preparation, communication, leadership, and creating workflows that people actually want to use. The CMS deadline may feel distant, but healthcare […]
Part 2: The End of the Fax Machine Era – How CMS Is Reshaping Healthcare Documentation Forever
Introduction Every industry eventually reaches a tipping point where outdated technology simply can no longer support modern demands. For banking, it was paper checks. For retail, it was handwritten inventory logs. For healthcare, that tipping point has finally arrived for the fax machine. To this effect, CMS recently finalized one of the most significant administrative […]
Part 1: Healthcare’s Papercut Economy – How Fax Machines Are Quietly Destroying Patient Referrals and Revenue
Introduction Do you remember when patient charts moved from filing cabinets to computers? There was some grumbling, a learning curve, and maybe a few people who swore the old way was better. But now? You’d never go back. While most industries have embraced digital communication, healthcare still sends billions of faxed pages every year to […]
Looking Beyond the Microscope: What Rudolf Virchow Can Teach Today’s Healthcare Leaders About Solving the Unsolvable
There’s an old video that depicts a camera zooming in to get a close up view of someone’s arm. The camera keeps zooming deeper until you go past the muscles and nerves and blood until you see some cells. Then it zooms past nucleus, the ribosomes the mitochondria and deeper and deeper into the cytoplasm until […]
A Better Map for the Mountains: How to Improve Healthcare Data Interoperability
Let’s imagine a group of hikers trying to cross a vast, dangerous mountain range. Each one carries a different part of the map. One holds the elevations. Another has the weather patterns. Another tracks water sources. Someone else documents the safest routes. And the last one keeps records of prior expeditions that failed. Individually, each […]
The OBBBA: A New Car with a Hidden Leak
What if one day, the government delivered a brand new car to your driveway? Of course, you’d be pretty excited. The car looks really nice, and comes with some impressive features. But after you take it out for a few drives, you notice the temperature gauge slowly creeping higher and higher. It turns out, the […]
Don’t Ask Hospitals How Much Your Care Will Cost, Ask Your Insurance
Imagine you’re planning a cross-country road trip. You know you’ll hit toll roads along the way, but here’s the catch: every toll booth gives you a different answer about how much you’ll pay in total. Some give you an average, others offer a wide range of options, and some just shrug. You’re told to get […]
Level Up Your Patient Engagement: What Healthcare Can Learn from Video Games and Social Media
What if managing your health was as addictive as your favorite video game or as engaging as scrolling through social media? Imagine a world where your healthcare app celebrated your progress, rewarded your healthy habits and connected you to a supportive community, all with the sleek, intuitive design of the digital platforms you use daily. […]
Striking the Right Cord
Imagine a symphony conductor who spends all their time perfecting the timing of the percussion section. Every beat is flawless, each drum hit is precisely on cue, and the cymbals crash with exacting precision. The conductor becomes an expert in the intricate rhythms and nuances of the percussion instruments, ensuring they never miss a note. […]
Beyond Broken Promises: How to Rebuild Trust in Healthcare
Remember that time when someone broke their promise? Or the time when someone didn’t do what they said they would do? Or that time when someone deceived you into thinking something that wasn’t true? Violations of trust have a way of being sticky in the worst ways. We tend to remember the people and organizations […]