Level Up Your Patient Engagement: What Healthcare Can Learn from Video Games and Social Media
What if managing your health was as addictive as your favorite video game or as engaging as scrolling through social media? Imagine a world where your healthcare app celebrated your progress, rewarded your healthy habits and connected you to a supportive community, all with the sleek, intuitive design of the digital platforms you use daily. […]
Protecting Your Digital Healthcare Castle
Centuries ago, preventing an enemy from attacking your castle was fairly straightforward. Typically, there were limited methods that opposing forces could breach the walls. Those vulnerabilities could be protected in a fairly straightforward way, by a moat, a drawbridge, or guarded under constant surveillance. But now, we live in a very different world of malware, […]
Creating Omni-Channel Experiences for Your Patients
Remember the last time you were navigating to a new location in a busy city during rush hour traffic. You are already running behind, all the lanes are packed with vehicles, horns honking, construction cones all around you, and you suddenly realize the lane you’re driving in just forced you onto a bridge heading in […]
Patient Experience for 2023: Part 3 – Four Trends to Plan for Now
Our previous post discussed some of the impacts and takeaways the COVID-19 pandemic had on the consumer experience and lessons we can learn from other industries that have gone through this digital disruption already. In this, our third and final post of the series, we will look at four trends around patient experience that you […]
Patient Experience for 2023: Part 2 – Transitioning to a Digital Patient Experience
Our previous post discussed some of the market forces that brought healthcare to the consumer-centric focus it is transitioning to. Today’s post will look at the impacts and takeaways the COVID-19 pandemic had on the consumer experience and lessons we can learn from other industries that have gone through this digital disruption already. The COVID-19 […]
WHITE PAPER: Engaging Patients Through Texting
Many hospitals today are facing significant financial challenges. So are their patients. While both of these parties share a similar struggle, what they don’t often share is a quick and easy way to communicate about paying for healthcare given and received. This is especially true now, as co-pays and high deductibles continue to rise and patients […]
WHITE PAPER: Redde Integration and Onboarding
As dependent as the modern healthcare organization is on technology, can you imagine if it all just stopped working? If all the machines and processes that depend on software, such as medication verification, your MRI machine, and much more were suddenly interrupted in a way that couldn’t be quickly resolved? The ensuing chaos would be […]
Navigating the Turbulent Times of Healthcare RCM
Imagine you’re a revenue cycle leader working for a large health system, and one day, your boss comes to you and tells you that you need to find $2 billion dollars in savings from operating costs. What would you do? Where would you look to cut first? How would you decide what or who stayed and […]
Price Transparency Update Coming in 2022
When it comes to healthcare, the government typically has two options for incentivizing specific actions. They can either provide a carrot, or a stick. In the case of price transparency, the government went with the stick approach, with a penalty of $300 a day for noncompliant hospitals beginning as of 01/01/2021. However, they will be bringing out a bigger stick shortly, with an increase in penalties slated for 2022.
Making your RCM Patient-Facing
promoting industry leading care and expertise. Patients quickly realize the difference between the great care they receive from their medical provider and the experience leading up to and after their medical appointment. This bookend disparity can create disappointment in their healthcare experience, uncertainty in future experiences, and a lack of trust in their provider organization.