WHITE PAPER: Engaging Patients Through Texting
Many hospitals today are facing significant financial challenges. So are their patients. While both of these parties share a similar struggle, what they don’t often share is a quick and easy way to communicate about paying for healthcare given and received. This is especially true now, as co-pays and high deductibles continue to rise and patients […]
Text-to-Pay for Medical Bills
Healthcare organizations across the country are finding great success in shifting their patient engagement and bill collection efforts to the patient’s phone.
Most text messages are quickly read by most people, as cited above. And healthcare organizations that move from emails and letters to text messages are finding new success in patient retention, patient satisfaction, reduced AR, and increased revenue. This also means that fewer patients have to experience the “bill collector” side of their favorite healthcare providers