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Wixcorp Launches Redde Registration to Streamline the Patient Access Process

REDDE REGISTRATION IS DESIGNED TO HELP HEALTHCARE INSTITUTIONS OVERCOME THE NOTORIOUSLY PAINFUL PROCESSES OF PATIENT ACCESS AND PROVIDES A SEAMLESS EXPERIENCE FOR PATIENTS

Riverton, UT, November 11th, 2021 – Wixcorp, a patient financial experience company, today launched Redde Registration – a simplified patient access platform for patients and front office teams. Unlike traditional patient access platforms that become cumbersome and difficult to use, Redde Registration streamlines the process. It empowers patients to self-service their way through while still providing transparency and flexibility for front office teams.

Redde Registration is fully scalable so that everyone from small, single-office providers to large, complex health systems can have a cost-effective solution that delights their patients and staff. “In today’s world, patients want simplicity and transparency, while institutions desire accuracy and compliance. Redde Registration’s innovative technology makes that happen,” says Eric Wixom, CEO at Wixcorp.

Simple, Intuitive, Engaging

Typically, patient access processes are complicated and fragmented. Often, patients are required to interact with multiple systems and channels, such as downloading an app, using a kiosk or tablet, or writing on a clipboard in the waiting room. Not only is this time-consuming and error-prone, but it also poses a significant concern with infection control. When registration delays appointments and other processes, institutions are slowed down, and the stress and anxiety increase for patients and staff.

Redde Registration simplifies the traditional registration process and allows patients to self-service everything from their mobile phones. “Redde’s new Contactless Check-in process allows patients the flexibility and ease of completing the check-in process from the comfort of their own home. There’s no app to download or login required,” says Jeff Wixom, CXO at Wixcorp. Adding that “Combining Registration with Redde’s already expansive ecosystem allows patients to self-service their entire financial experience, from estimation to final bill payment, in a single intuitive platform.”

About Wixcorp

Wixcorp is a premier patient financial experience company that helps healthcare organizations create custom patient financial experiences. Wixcorp’s patient-facing RCM platform, Redde, helps healthcare organizations engage their patients like never before. Redde’s mobile-first design and cutting-edge cloud technology empowers patients to take control of their entire financial journey with their healthcare provider.

Media Contact
Carson Ralphs
(855) 949-2677
Carson.Ralphs@Wixcorp.com

ibex and Wixcorp Announce Strategic Partnership to Digitally Transform Healthcare Patient Experiences

Partnership Integrates World-Class Customer Support with Innovative Cloud-Based Technology to Simplify Payment Services and Billing Support

WASHINGTON, DC, June 2, 2021 – ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, and Wixcorp, provider of industry-leading patient-facing revenue management solutions, today announced a strategic partnership that will enhance the patient financial experience across the healthcare vertical.

The movement toward patients as healthcare consumers, COVID-19-driven digital transformation, and sharp financial declines have accelerated the need for digital experiences that combine outsourced billing support with self-pay options that make the patient experience simple and easy. Unfortunately, hospitals and providers are behind the curve when it comes to evolving their business models.

To address this need, ibex and Wixcorp are launching a joint solution that combines industry-leading customer support with a transformative suite of innovative, cloud-based patient financial solutions to increase patient satisfaction by converting traditional financial complexities into a simple, intuitive and engaging experience.

“Covid-19, along with other market pressures, has forced many healthcare organizations to accelerate the digital transformation of their business models as the age of healthcare consumerism takes hold,” said Bob Dechant, CEO, ibex. “We are excited to partner with Wixcorp, combining ibex’s best-in-class customer support with their innovative technology to reduce costs and financial pressure for our healthcare customers, while revolutionizing their patient experience in today’s digital world.”

The ibex Wixcorp solution optimizes the patient journey, providing a consumer-facing revenue management solution that supports and empowers their customers’ patients. This includes technology-driven cost estimation, scheduling, and self-pay payment options all embedded in Wixcorp’s Redde technology platform. Customers also benefit from experienced business process outsourcing provided by ibex, leveraging its world-class contact center operations and customer support agents to provide exceptional billing customer service.

“Future growth and success for the healthcare industry is predicated in large part by providers’ ability to provide patient financial experiences that mirror those in other consumer-driven industries such as retail and banking,” said Eric Wixom, CEO, Wixcorp. “By combining Wixcorp’s innovative Redde technology platform with ibex’s industry-leading global BPO customer support capabilities, our two companies will aim to improve operating margins for our customers, while enhancing their patient satisfaction through the delivery of a digitally transformed customer experience.”

About ibex

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global contact center of scale consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 24,000 employees together with industry-leading technology, including its Wave X technology platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn, Facebook and Twitter.

About Wixcorp

Wixcorp is a premier patient experience company that helps healthcare institutions create custom patient financial experiences. Our suite of patient-facing RCM solutions hosted in the Redde ecosystem help healthcare organizations engage and collaborate with their patients in a unified digital platform. 100% cloud-based and built mobile-first, our solutions have been carefully designed to be quickly deployed and easy to use.

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Redde Features Playlist

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Redde Features Playlist

Redde Webinars Playlist

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